Specialty in marketing and CRM products with Kana Software. Demonstrated Kana’s suite of software products to prospects and customers. Developed internal sales training programs and presented to sales staff. Instrumental in landing contracts with Sprint PCS, Citigroup, Cingular, LEGO, and BellSouth. Trained in Solution Selling. Roles: Sales engineering, proposal writing, custom software demos, contract negotiation
Sales engineer for key prospects with SmartDM. Created custom demonstrations of DirectTR@K, SmartDM’s CRM software. Wrote detailed responses to RFPs. Instrumental in landing clients such as Madison Square Garden and the NBA. Roles: Product management, technical sales, proposal writing, pricing, contract negotiations
Launched pharmaceutical industry vertical for HealthStream. Landed several high profile contracts including MCI, Searle, AstraZeneca, TCS (now Aspect), Harcourt, and Glaxo Wellcome. Roles: Sales, prospecting, marketing, proposal writing, pricing, contract negotiations